Your Guide to a Successful Tenancy

We’ve created Your Guide to a Successful Tenancy to help housing associations, ALMOs and other housing providers communicate with their tenants about getting the best from their tenancy.

The booklet includes ten steps to a successful tenancy including information on:

• Being a good neighbour
• Keeping to their tenancy agreement
• Working with their neighbours to improve their community
• Looking after their home
• Paying their rent on time
• Keeping cars and other vehicles at their property
• Not missing repairs appointments
• Responsible pet ownership
• Keeping their garden tidy
• Anti-social behaviour and how to deal with it.

The booklet is written in plain English and is presented in a handy, A6 format with specially commissioned colourful illustrations.

For orders of 500 or more, the booklets can be customised to adapt and brand the booklet for your own organisation. You can add your logo on the front and back covers, and your contact details (including address, telephone numbers, email and website) on the back cover. You can also include your own introduction on pages 2 and 3, and customise the list of useful websites on the inside back cover. We can also make other changes to the text on any of the pages. All we ask is that your replacement text is a similar word count so that it fits into the existing layout of the booklet. The customisation service for this booklet is included in the prices quoted below.

Guidemark Publishing booklets are a cost effective alternative to producing your own publications in-house. When you buy our booklets, the design, illustration and copy writing are taken care of – all you have to do is adapt what’s already there to suit your own organisation.

Suggested ways to use the booklet

• Include a copy in sign-up packs to help new tenants understand how to make a success of their tenancy.
• Give copies to residents at tenant and community events to encourage them to take pride in their neighbourhood.
• Use the booklet to provide information to tenants who are experiencing or causing problems with anti-social behaviour.
• Provide copies for your Tenancy Sustainment teams to use as a communication tool.
• Mail copies to tenants living in neighbourhood hot spots.

Format 20 page, A6 booklet.
This booklet can be customised at no extra cost with orders over 500.